Customer communication redefined
Conversation-driven marketing communication platform that connects businesses with their offline customers online.
Amplespot enables businesses to onboard and communicate with customers across multiple media channels. Web, messengers, sms, in-app and guest WiFi - we accurately record and measure the impact of every engagement online and offline.
in-venue customers to your online communication channels
Get customers to sign up to your online communication channels in exchange for instant access to exclusive content and offers.
Collect customer profiles up to 5x faster with Amplespot.
Reach customers on platforms they know and love with our multi-channel messaging
Send personal and broadcast messages, engage in 2-way conversations, provide support, share information, and better understand your customers.
Send targeted messages to the right customers at the right time
Encourage customers to take action with targeted messages via the channels they already use - triggered by location, time and behaviour.
Customers who are contacted via Amplespot visit 65% more often than those who don’t.
Measure the performance of your marketing communication both online and offline
Understand how leads and customers respond to the campaigns by tracking their resulting web sessions, venue visits, and purchases.
For example, you can track which ones of the leads and customers who saw the Instagram ad made it back to selected venues on following weekend.
It all starts with WiFi
Amplespot enables businesses to use their guest WiFi as customer onboarding, communication, content and marketing ROI tracking tool.
62% percent of businesses reported that the customers spend more time in their facility if WiFi access is offered. Around 50% of customers spend more money as well.
360° Onboarding: Amplespot-enabled guest WiFi signs up customers to online communication channels in exchange for instant access to exclusive content. Online customers can be onboarded via embeddable web code and assisted messenger channels.
360° Tracking: Customer journeys are tracked via WiFi in physical locations and via embeddable code in-app and online. Purchases are attributed via loyalty, coupons and EPOS integrations.
360° Engagement: Amplespot enables personal communication with the right customers at the right time via media channels they already use - email, in-app, SMS, social media, and messengers.
How to start
All you need to start using Amplespot is our free online account and one or more compatible devices such as WiFi router or access point. Our cloud-based service delivers a complete solution for both guest and private WiFi and can also be integrated with an existing WiFi system from most of the corporate vendors. Check which vendors are supported.
If you don’t have a compatible device or need other help getting started - talk to our team. We will either help directly or, if we are not present in your location yet, will put you in touch with our local Certified Partner who will guide you along the way.
Cancel any time. No credit card required.