Amplespot’s two products work together to help you identify, convert and keep more customers.

WiFi-as-a-Service and service over WiFi

Amplespot’s cloud-based platform enables us to offer great business and guest WiFi as service at very low initial cost. And because we also integrate with vendors such as Aruba, Cisco, Ruckus and more - if your business already has WiFi, there will be no new equipment to install.

Messages

Building flows that send right messages to the right customers at the right time simply and at scale. And because, in addition to online, Amplespot WiFi provides the digital view of how customers interact with business in physical space, every message is always sent in the right context – for minimum distraction and maximum impact.

View detailed features list

Onboard. Make them stay & share.

With Amplespot businesses can enhance existing or deploy new WiFi and use it to sign up customers into their online communication channels in exchange for access to exclusive content and offers.

62% percent of businesses reported that the customers spend more time in their facility if WiFi access is offered. Around 50% of customers spend more money as well.

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Follow. Record entire journeys — across online and in-venue.

Amplespot seamlessly records individual customer journeys and purchases across online, in-app and offline providing true omnichannel view of customer interactions with the brand.

 

Follow. Record entire journeys — across online and in-venue.

Amplespot seamlessly records individual customer journeys and purchases across online, in-app and offline providing true omnichannel view of customer interactions with the brand.

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Engage. Send right messages to the right customers at the right time.

Segment:
Create live segments and target the right customers with messages based on time and behaviour.

Message:
Send one-off and automated messages via email, sms, messengers and in-app push.

Measure:
See the performance of messages both online and offline, test variants and continuously improve results.

 

Engage. Send right messages to the right customers at the right time.

Segment:
Create live segments and target the right customers with messages based on time and behaviour.

Message:
Send one-off and automated messages via email, sms, messengers and in-app push.

Measure:
See the performance of messages both online and offline, test variants and continuously improve results.

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Know when a customer who received your message visits and help them to make a purchase.

Send exclusive content and targeted, instantly redeemable offers directly to customer devices via WiFi, email, messengers and SMS while they are in-venue, using your app or browsing your website.

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Measure the performance of each message both online and offline.

Accurately measure the performance of each message in every space, A/B test to continuously improve results.

 

Measure the performance of each message both online and offline.

Accurately measure the performance of each message in every space, A/B test to continuously improve results.

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Connect online data to create truly omnichannel customer profiles.

Amplespot’s embeddable code and API provide a multitude of ways to ingest and synchronize your online and backend data to produce complete online+offline customer profiles.


Stay compliant and improve the effective reach of your campaigns.

New data protection regulations in the EU means that customers must always give consent when their data is collected and stay in control how it is stored and used.

Amplespot enables businesses to create a personal connection with every customer and to keep them engaged by reaching out through a relevant communication at the right time and place.

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Seamless integrations with your marketing stack

We are focused on making it super easy to connect Amplespot to your entire sales, marketing and support stack. Including point of sale, CRM, Email, knowledgebase and messaging.

Whether it’s Salesforce integration that lets you create and track customers from Amplespot in Salesforce, or using Zapier to connect Amplespot to 500+ apps for your business – Amplespot integrates seamlessly into your existing infrastructure.

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WiFi-as-a-Service and service over WiFi

Amplespot cloud-based platform offers great business WiFi-as-a-Service at the fraction of traditional cost.

And because we also integrate with vendors such as Aruba, Cisco, Ruckus and others - if your business already has WiFi there will be no new equipment to install.

 

WiFi-as-a-Service and service over WiFi.

Amplespot cloud-based platform offers great business WiFi-as-a-Service at the fraction of traditional cost.

And because we also integrate with vendors such as Aruba, Cisco, Ruckus and others - if your business already has WiFi there will be no new equipment to install.

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How to start? Amplespot can be adopted in three ways.

1. Solution-as-a-Service - we provide ready to use system and arrange its installation at your premises, no technical skills required.

2. Configuration - integrate your existing WiFi system with Amplespot via simple configuration setup.

3. Install our firmware (free) to your WiFi access points.

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More on deployment options

And to talk to a member of our team.

 

Detailed Features List

WiFi & Analytics

All features are available at fixed and flat cost based on the number of WiFi access points - regardless if you use Amplespot to manage your WiFi or integrated Amplespot with your own system.

Deployment Scenarios

Amplespot firmware running on all Access Points
Amplespot firmware running on a central high-performance router(s)
Software-only online integration with third-party WiFi controller on the individual access point running third-party firmware
Guest WiFi-only deployment
Guest and private WiFi deployments
Wired guest networking

Amplespot firmware is running on all Access Points

Cloud Controller and Access Points
Complete Cloud-based WiFi management
Decentralized, semi-autonomous operation
Manage Groups of Access Points by Location, Network and Policy
Bandwidth Monitoring on device, location and user level
Scheduled Availability (disable/enable guest WiFi by time and location)
Traffic Prioritization (QoS)
Connections and Performance Reports
Cloud-controlled access points life-cycle management
Automatic RF Optimization and De-conflicting
Manual and Automatic DF Channel Modes
Remote Troubleshooting with custom remote Syslog option
Automatic Firmware Updates
Automatic Monitoring and Alerts
WPA, WPA2, WPA3, WPA-Personal, WPA-Enterprise and WPS support
User and Device blocking (by identity and MAC address)
Root Device Access (where allowed by law)
Mobile WiFi
Support for 3G/4G/LTE USB Dongles for access points with USB ports
Support for miniPCI-e 3G/4G/LTE cards for access points with miniPCI-e slots
En-Route Coverage Analytics with or without GPS module
Bandwidth and data usage analytics
Data usage management automation via SMS
Notification and Data Usage Limiting
Reports based on access point location at the point of time
Multi-vendor support
Access Points from Multiple Vendors managed in a single environment
Same features (excluding some of RF security) available on consumer-grade and professional access points
High Capacity 802.11ac support
Outdoor and Indoor Access Point models
Access Points running Amplespot firmware and third-party managed access points can be added to the same network

Third-party Hardware Integration

Amplespot can be added to existing WiFi deployment via simple online integration and without changing any controllers or access points.
Aerohive NG
Aruba Networks
Cambrium Networks
Cisco Aironet (WLC)
Cisco Meraki
Extreme Networks
Ruckus
Mikrotik
Ubiquiti
Other vendors can be added on-demand. Follow this link for complete supported hardware and deployment options.

Customer Onboarding

WiFi
Custom WiFi Network Names (SSID)
😇 Emoji in SSID Names
Sign-up experience
Custom splash pages (Graphical Editor)
Advanced splash pages customization via HTML & CSS
Customizable access journey
Ability to split locations into zones
Ability to assign journeys at zone level
Ability to reuse splash pages across journeys
Ability to create language versions of access journey
Profile-based URL redirects
Click-trough reporting

Guest Login (Authentication) Options

Email
Phone number
Social Media
Identity verification via SMS (OTP)
Auto (seamless) for returning customers
Messengers (coming soon!)
Blockchain (coming soon!)

Staff & Admin Login (Authentication) Options

Password
Google OAuth
Active Directory integration

Marketing Coupons

Automatically issue coupons in the beginning or at the end of the access journey
Issue coupons based on customer profile, time and location
Add surveys before the coupon is issued
Create coupon draws
Send coupons via email & SMS
Auto-generate coupon codes or upload them to Amplespot from your own system
Redeem coupons via your own systems or Amplespot web-based redemption interface
Connect coupons to customer profiles, their visits and purchase history
Read more about Amplespot Coupons in this documentation article.

Tracking and Analytics

Analytics combines data provided by customers on login, PII data obtained via automatic profile enrichment and presence data collected via WiFi and online tracking. All reports are available in the real-time.
Real-time presence
Retention (New vs Returning)
WiFi users vs non-Users
Login Methods
Duration of stay (Dwell)
Demographics (gender, age origins and more)
Customer Interests
Countries of Origin
Customer Social Media Preferences
Client Acquisition by time and location
Customer Devices
Individual Customer Profile Cards that include enrichment data
Customer visit and browsing history
Customer location history
Bounce and conversion rates report
All data can be exported in CSV format
Connecting customer online and offline journeys by tracking customer interactions with business online assets via WiFi-independent online tracking (coming soon)
Customer Data Accessible via push & REST API
Sending customer data to Facebook Business, Google Analytics, Google AdWords and MailChimp in real-time
Unlimited Data Retention
Ability to remove personally identifiable data from all reports

Security and Compliance

Content Filtering determined by the category
Browsing and connection logs by device, customer, zone and location
SMS-based Identity Verification via OTP
Customer presence and browsing history
WiFi Spectrum logs
Policy-Based Network Firewall
Threat Detection and Automatic Firmware Updates
Bridged and NATed networks
Automatic Guest networks isolation
Data storage in local jurisdiction (additional charges may apply)
Centralized compliance logging to certified read-only destinations
Compliance with GDPR and other regulatory frameworks

Integrations and APIs

Facebook Business
Google Analytics
Google AdWords
MailChimp
Salesforce (coming soon)
URL Forwarding
Marketing API with Webhooks

Messages

Messages is an Amplespot product that enables you to automatically or manually send email, SMS and in-app push notifications to your customers directly from Amplespot platform. Use if this product is charged based on the number of customer profiles in your Amplespot database.

Import customer profiles from custom databases and third-party sources. Contact non-customers via Amplespot and measure conversion rates both online and offline.
Create live segments and automatically target customers with Email and SMS messages based on their behaviour
Design HTML email templates
Track message performance on location, campaign and customer level
Send one-off and automated email and SMS messages
Send coupons via email and SMS and track their performance
Send emails from custom domain
Receive reply messages
Create customer segments in Facebook Business and automatically target customers via Facebook and Instagram ads as part of scheduled campaigns and in the real-time - based on their profile and behaviour.
See the performance of messages both online and in the physical space, test variants to improve results.
Automatically enrich customer profiles with fullcontact.com lookups and action communication based on this data (optional, can be disabled)
Send messages to Facebook Messenger, Line and Telegram channels (in Q3 2018)

Support Options

Online Documentation - included
Online Support via Email & Chat - included
Telephone Support - requires purchase volume commitment
Dedicated Support - requires purchase volume commitment

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